Return Policy

Effective Date: 24 July 2026

At Dr. Priyanka Deshmukh Wellness, we are committed to providing high-quality wellness and skincare products. If you are not completely satisfied with your purchase, please review our Return Policy below.

1. Return Eligibility

Products may be eligible for return only if they meet the following conditions:

The return request is made within 7 days of receiving the order.
The product is unused, unopened, and in its original packaging.
All original labels, tags, seals, and invoices are intact.
The product has not been damaged due to misuse or improper handling.

2. Non-Returnable Products

For hygiene and safety reasons, the following products cannot be returned:

Opened or used skincare and wellness products.
Products with broken seals or damaged packaging.
Gift cards or promotional items.
Products purchased during clearance or special sale offers unless received damaged or defective.

3. Damaged or Incorrect Products

If you receive a damaged, defective, expired, or incorrect product, please notify us within 48 hours of delivery.

Kindly share your order number along with clear photographs of the product and packaging to help us process your request quickly.

4. Return Process

To initiate a return, please contact our customer support team with the following details:

Order Number
Customer Name
Reason for Return
Photographs (if applicable)

Once your request is reviewed and approved, we will provide further instructions for returning the product.

5. Return Inspection

All returned products are inspected upon receipt.

If the returned item meets our return eligibility criteria, the return will be accepted. If the product is found to be used, damaged, or does not meet the conditions mentioned in this policy, the return request may be declined.

6. Return Shipping

If the return is due to a damaged, defective, or incorrect product, we will bear the return shipping cost.

For all other approved returns, the customer may be responsible for the return shipping charges unless otherwise communicated.

7. Exchanges

Product exchanges are available only in cases where the wrong, damaged, or defective product has been delivered.

Exchange requests must be submitted within 48 hours of delivery.

8. Refund After Return

Once the returned product is received and inspected, eligible refunds will be processed in accordance with our Refund & Cancellation Policy.

Approved refunds are generally credited to the original payment method within 5–10 business days, depending on your bank or payment provider.

9. Contact Information

If you have any questions regarding this Return Policy, please contact us:

Business Name: Dr. Priyanka Deshmukh Wellness

Email: info@priashawellness.com

Phone: +91 99676 66015

Policy Updates

We reserve the right to modify or update this Return Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page.

Acceptance

By placing an order through our website, you acknowledge that you have read, understood, and agreed to this Return Policy.

Thank you for choosing Dr. Priyanka Deshmukh Wellness. We appreciate your trust and remain committed to providing a safe, reliable, and satisfying shopping experience.